Privacy Policy | DataGardener

DataGardener Solutions Ltd (herein DataGardener) are a limited company registered in England and Wales under registration number 12559329 with a registered ofﬁce at Wessex House, Upper market Street, Eastleigh, Hampshire, England, SO50 9FB. DataGardener are the ‘Controller’ of any personal information we collect about you.

DataGardener is a business intelligence platform with the largest UK company database, providing information on more than 16 million companies in the UK. It provides data intelligence on ﬁnancial information, property ownership, credit information, contact information, international trade, supplier diversity, and other areas of business on all the companies in the UK.

DataGardener must process Personal Data (this may at times also include sensitive personal data) so that it can provide their business intelligence services, in doing so, DataGardener act as a data controller.

The DataGardener will process your personal data in accordance with all applicable laws, including the UK and EU General Data Protection Regulations (GDPR) and the Data Protection Act 2018 (DPA 2018).

Our Privacy Notice relates only to information that we obtain from you. We do not pass your information to third parties. We do not pass your information to any linked websites. If you visit a website operated by a third party through a link included, your information may be used differently by the linked website operator.

WHAT IS PERSONAL DATA?

The term “Personal Data” means any information relating to you that identiﬁes you, or through which you can be identiﬁed, directly or indirectly. In particular, by reference to an identiﬁer such as a name, an identiﬁcation number, location data, or online identiﬁer or to one or more factors speciﬁc to you physical, physiological, genetic, mental, economic, cultural or social identity.

THE PURPOSE OF THIS PRIVACY NOTICE

The purpose of this Privacy Notice is to let you know how we process your Personal Data when you visit our website. This Privacy Notice therefore explains what Personal Data we

collect from you and how we collect, use, store and disclose it when you use our website. This Privacy Notice also contains information about your rights under applicable data protection legislation.

We are committed to compliance with data protection laws. We believe that ensuring data protection compliance is the foundation of trustworthy business relationships.

It is important that you read this Privacy Notice together with any other Privacy Notice we provide on speciﬁc occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.

THE DATA PROTECTION PRINCIPLES

We will comply with the EU GDPR, UK GDPR and the DPA 2018. Article 5 of the UK and EU GDPR contains the data protection principles, which require that Personal Data shall be:

Processed lawfully, fairly and in a transparent way.
Collected for speciﬁed, explicit and legitimate purposes and not used in any way that is incompatible with those purposes.
Adequate, relevant and limited to what is necessary.
Accurate and, where necessary, kept up to date.
Kept for no longer than is necessary for the purposes we have told you about.
Kept securely.

YOUR RIGHTS

You have rights under the data protection legislation and, subject to certain legal exemptions, we must comply when you inform us that you wish to exercise these rights. There is no charge, unless your requests are manifestly unfounded or excessive. In such circumstances, we may make a reasonable charge or decline to act on your request. Before we action your request, we may ask you for proof of your identity. Once in receipt of this, we will process the request without undue delay and within one calendar month. In order to exercise your rights please contact: DataGardener Solutions Ltd., Eastleigh Business Centre, Wessex House, Upper Market Street, Eastleigh, SO50 9FD or support@datagardener.com.

However, if you are not satisﬁed with our answer, you can also contact the relevant competent supervisory authority. In the UK, the relevant supervisory authority is the ICO, contact details of which can be found below.

Your rights in connection with personal information are set out below:

Subject Access Request – You have a right to receive a copy of all the Personal Data we hold about you.

Rectiﬁcation – If any of the Personal Data we hold about you is incomplete or inaccurate, you have a right to have it corrected.

Erasure – This is also known as the “right to be forgotten”. You have a right to ask us to delete your Personal Data where there is no good reason for us continuing to process it. However, certain criteria apply and if we have a legitimate reason to continue processing your Personal Data, we will not be legally required to delete it.

Objection – You have a right to object to where we are relying on legitimate interests as our legal basis for processing your Personal Data but, in certain circumstances we may be able to continue with the processing. For example, if we have compelling legitimate grounds which override your interests, rights and freedoms or your personal information is needed for the establishment, exercise or defence of legal claims. However, you have an absolute right to object to us processing your Personal Data for direct marketing purposes.

Restriction – You have a right to ask us to restrict the processing of your Personal Data in certain circumstances. For example, you may require us to suspend processing information about you whilst checks are made to ensure it is accurate.

Portability – You have the right to ask us to transfer any Personal Data you have provided to us to another party, subject to certain criteria being satisﬁed. We will provide this Personal Data in a structured, commonly used and machine-readable format.

Right to withdraw consent – If you have given us your consent for the processing of your Personal Data, you can withdraw this at any time. Please note, the withdrawal has no effect on the legality of the data processing carried out in the past on the basis of your consent. To exercise your right to withdraw consent contact us at DataGardener Solutions Ltd., Eastleigh Business Centre, Wessex House, Upper Market Street, Eastleigh, SO50 9FD or support@datagardener.com.

Right to complain – If you are unhappy with the way in which your personal information has been or is being processed, you have the right to make a complaint about it to the Information Commissioner’s Ofﬁce (ICO). They can be contacted at:

Information Commissioner’s Ofﬁce Wycliffe House
Water Lane Wilmslow Cheshire SK9 5AF
www.ico.org.uk

YOUR OBLIGATIONS

If any of your Personal Data changes whilst you are a user of our services, it is important that you update the information within your account to ensure that the data we hold about you is accurate and up to date.

The information you provide to us when using this website will be processed for the following reasons:

to process any request for advice or information to be supplied by us;
to send you our newsletters and notify you of our products and services;
to track the volume of trafﬁc to the various sections of the site;
to comply with our statutory and regulatory obligations.

THE DATA WE COLLECT

The type of information we will collect about you includes:

your name;
your company name;
your phone number;
your email address;
your query;
details about the pages you visit

OUR LEGAL BASES FOR PROCESSING YOUR DATA

The UK and EU GDPR, (our global standard of compliance) requires that a Controller must have a legal basis for processing Personal Data. Our legal bases for processing your personal information are:

Your consent. You are able to withdraw your consent at any time. You can do this by contacting: support@datagardener.com.
We have a contractual obligation.
We have a legal obligation.
We have a vital interest.
We need it to perform a public task.
We have a legitimate interest.

In some cases, we may process special category data. This is afforded some extra protection due to its sensitive nature, and therefore, under the UK and EU GDPR we are required to provide a lawful basis for processing, and a secondary condition under Article

Some of the conditions we may rely on are:

Explicit consent
Employment, social security and social protection (if authorised by law)
Vital interests
Not-for-proﬁt bodies
Made public by the data subject
Legal claims or judicial acts
Reasons of substantial public interest (with a basis in law)
Health or social care (with a basis in law)
Public health (with a basis in law)
Archiving, research and statistics (with a basis in law).

THE CIRCUMSTANCES IN WHICH WE MAY CONTACT YOU

We may contact you by email or telephone to tell you about our services.

You may refuse any marketing communication from us in the future at any time by emailing us at support@datagardener.com.

THE DATA WE HOLD ABOUT YOU

‘Should you wish to obtain a copy of the Personal Data we hold about you, please email support@datagardener.com. As soon as we are satisﬁed as to your identity, we will send you a copy of all the data in scope within one month calendar.

When you visit our company database web pages, tracking technologies may automatically record information about you. We automatically collect and store only the following information about your visit:

the internet domain and IP address from where you access our website;
the type of browser software and operating system you use to access our website;
the date and time you access our website;
the pages you enter, visit and exit on our website, and
if you linked to our website from another website, the address of that website.

We use this information to help us identify click stream patterns, improve our website, and learn about the number of visitors and the types of technology they use.

SECURITY OF YOUR PERSONAL DATA

In order to protect your Personal Data, we have put in place appropriate organisational and technical security measures. These measures include ensuring our internal IT systems are suitably secure and implementing procedures to deal with any suspected data breach.

In the unlikely event of a data breach, we will take steps to mitigate any loss or destruction of data and, if required, will notify you and any applicable authority of such a breach.

Although we use appropriate security measures once we have received your Personal Data, you will appreciate that the transmission of data over the internet (including by email) is never completely secure. We endeavor to protect Personal Data, but we cannot guarantee the security of data transmitted to or by us.

TRANSFERRING YOUR PERSONAL DATA OUTSIDE THE EEA

DataGardener does not share any Personal Data with third parties and suppliers outside the European Economic Area (EEA).

HOW LONG WE WILL KEEP YOUR PERSONAL DATA

We will only keep your Personal Data for as long as is necessary to fulﬁl the purposes we collected it for, which may include satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of Personal Data and the reason we are processing it.

When calculating the appropriate retention period for your data, we consider the nature and sensitivity of the data, the purposes for which we are processing the data, and any applicable statutory retention periods. Using these criteria, we regularly review the Personal Data which we hold and the purposes for which it is held and processed.

When we determine that Personal Data can no longer be retained (or where we must comply you request us to delete your data in accordance with your right to do so) we ensure that this data is securely deleted or destroyed.

COOKIES

A cookie is a text ﬁle saved on your computer by your browser to store certain types of data that you use on a website. DataGardener Solutions Ltd.’s website uses cookies to gather and save data about the functions you use and the pages you visit within the site.

If you wish to avoid cookies, turn off cookies in your browser. This will disable the Item Store and the Request Samples tool and may affect the site’s overall performance. The method will vary according to the type and version of your browser and whether you use a PC or an Apple Macintosh, but it will approximately follow these steps.

Internet Explorer

with PC: Tools > Options > Privacy > Cookie settings.
with Apple Macintosh: Edit > Preferences > Receiving ﬁles > Cookies > Cookie settings.

Netscape

Edit > Preferences > Advanced > Cookies radio buttons. Mozilla
Tools > Options > Privacy > Cookie settings.

You will normally be able to accept all cookies, reject all cookies, accept certain types of cookies, and receive a warning before accepting a cookie.

Alternatively, if you wish to remove these cookies from your computer later, you may clear them after visiting the site; this will not affect the site’s performance or the cookies in question.

COMPLAINTS

If you have a complaint regarding any breach of this Privacy Notice, please contact us at DataGardener Solutions Ltd., Eastleigh Business Centre, Wessex House, Upper Market Street, Eastleigh, SO50 9FD. When we receive the complaint, we will review it and ensure we comply with our Privacy Notice and all applicable laws. We will contact you within one calendar month of receiving your complaint to inform you of the results of this review.

You can also contact the Information Commissioner’s Ofﬁce (ICO) for advice, information or to make a complaint about the way your personal information has been or is processed. They can be contacted at:

Information Commissioner’s Ofﬁce Wycliffe House

Water Lane Wilmslow Cheshire SK9 5AF

www.ico.org.uk

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this Privacy Notice from time to time. Updates to this Privacy Notice will be published on our website. To ensure you are aware of when we make changes to this Privacy Notice, we will amend the revision date at the top of this page. Changes apply as soon as they are published on our website. We therefore recommend that you visit this page regularly to ﬁnd out about any updates that may have been made.