Frequently Asked Questions (FAQ’s)

Do I need a credit card?

You can use a credit or debit card to setup an account with DataGardener. If you are looking for something bespoke or an API development, we can accommodate you in any number of ways, so get in touch.

What happens if I go over Plan limits?

We do not allow going above plan limits at the moment, if you need to access, please get in contact.

We do not charge anyone without their confirmation, so no accidental charges.

Are my details confidential?

All of the information we hold on our clients is highly secure. We use high level encryption and two-factor authorisation.

Who uses this software?

We have users from Fintech, startups, financial crime investigation and many other industries.

Are trial plans free or paid?

We have a number of different plans depending on what you’re looking to accomplish and budget. We have a free plan as well as paid plans. All of the paid plans have a one-week trial option (but you won’t be able to export reports and data lists on the trials).

Does registering for trial plans require to submit card details?

No, you are not required to give us your details to undertake a trial

How do I cancel my subscription?

You can just email to grow@datagardener.com and we wouldn’t charge you again.